Digital Overload

Deb Dobbs, is a graduate of the University of Michigan and Purdue University. She has over 30 years of professional experience in process leadership, change management and adult education. She offers Coaching services to align how you think, speak and act for purposeful living. Reach her at: DobbsCommunication.com, on Calendly: https://calendly.com/debra-dobbs or debra.dobbs@gmail.com

Digital content is powerful, varied and persistent. Visual images and messaging channels can influence instantly. These days content doesn’t wait for you to find it. It comes to you on your phone or device based on search history, subscription or location. Truly, content is the commodity of our modern society. But wait! How do you use it? How do you protect against misuse when jumping-in to respond? Avoid misuse for shock-value. Interact with others to enhance mutual understanding. Use these tips to navigate the Digital Age and your role as consumer and participant.

First, make your statements inclusive. Anticipate reactions. Think about the outcome you want to achieve. Consider your reasons for feeling as you do. Understanding your “why” opens opportunities for self-revelation and healing while striving for your highest integrity. Then use a T-diagram to quickly map out your argument strategy. Across the top of the T, state your purpose for communicating. On the left side list your key points (facts). Note your sources to help you validate your statements if challenged. End with an opinion statement that declares your point of view.

Then on the other side, jot down what you think the other person will say in response to your statements.  Think about their reactions using an emotional intelligence context from their perspective. Fact check using alternative content sources they might likely use to broaden your awareness and understanding. Then modify your opinion statement. Proceed respectfully. As a communicator, share your ideas for understanding, not confrontation.

Deb Dobbs

I am a communication consultant and entrepreneur.

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Volume 10, Issue 9, Posted 5:24 PM, 09.08.2019