Euclid Public Library Community Survey Results

In 2016, the Euclid Public Library surveyed 1000+ patrons about the library and how we can better serve you and received an impressive forty percent response rate. The questionnaire had a wide-range of questions, including overall satisfaction ratings of library services and offerings, safety, technology, customer service, communication and outreach, facilities, and more.

Euclid Public Library Board of Trustees and the Library Strategic Planning Committee reviewed the results of the survey and used the information to support actions steps in the 2017-2020 Strategic Plan. The Board approved the 2017-2020 Strategic Plan on Tuesday, March 21 at its regular board meeting. Results include Facilities Index, Program Index, Technology Index, Staff Index, Collection Index, Operations Index, Speed Index, Malfunction Index, and Areas of Focus. To view the full report, please visit http://euclidlibrary.org/communitysurvey.

Ashley Gowens

I proudly serve the Euclid community as the Marketing & Communications Manager for the Euclid Public Library.

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Volume 8, Issue 5, Posted 4:01 PM, 05.07.2017